Actionable Do Not Disturb

A week ago I stayed at an unexpectedly fantastic hotel: The Marriott Courtyard, in Hyderabad.  I will not sing all the praises I have for this place, but I do want to share one particularly nice feature of this hotel with you.

See that little switch next to the door? It is a doorbell for the room.

I have seen hotels which have a doorbell for each room, so that was not noteworthy in and of itself.

What was significant for me was the “off switch” for the doorbell, placed right next to the bed.

Yes! I can actually be more proactive than hanging a “Do Not Disturb” sign outside my door. What a great touch, the freedom to turn the doorbell off when I want to.

A towel of a different color

At a nice, yet affordable, hotel in Kandy, Sri Lanka, I was happy to see two different color towels in my bathroom.

Providing twin rooms with two different colored towels might seem like a small management decision, but it surely would have ramifications including ordering, sorting, re-stocking, and many other small complications added to the hotel’s to-do lists.

Most hotels I’ve ever stayed in have a uniform color for all their towels (and yes, it’s usually white).  With two guests in each room, one is frequently left to ask “Which towel is mine?”, but with two different color towels, the problem is solved.

Given that the Sri Lankan weather requires one to shower at least three times a day, always knowing immediately which towel to use was quite helpful!

For Hotels, by Hotel Users

This past week I stayed at a hotel which had a remarkable setup in terms of bathroom lights.  It is amazing to think that there is room for innovation in hotels bathroom lights! I’ve stayed in far too many hotels, but I’ve never seen a hotel which has this setup.

There were three levels of lighting to address your bathroom needs:

(1) Using the bathroom

(2) Using the Mirror

(3) Nighttime

The three levels of light are shown below, all of the same portion of the bathroom. Taken on my camera phone, the pictures aren’t great, but I think they carry the idea across.  The first two lighting scenarios are pretty basic and routine, but the third is a scenario that I think most people can appreciate, but few hotels seem to consider.




As you can see, there isn’t even enough light to take a decent picture in this nighttime lighting, yet, at 3AM when you wake up from sleep it’s plenty of light to see your way to the bathroom without stumbling.